HELP CENTER

Frequently Asked Questions

Answers grouped by how buyers use GulfHex: ordering, coverage, packages, samples, payment, delivery, custom requests, and support across 54,975 available records, 1,900 categories, and 3 location labels.

4 questions

Ordering data

How to choose scope, submit requirements, and start a GulfHex dataset order.

How do I order a GulfHex dataset?
Start from the order flow, choose your package, select countries, cities, categories, filters, delivery format, and contact details, then review the quote before payment.
Can I order data for a specific country, city, or category?
Yes. You can narrow your order by country, city, category, record volume, and available profile signals such as phone, website, rating, and reviews.
Can GulfHex help me choose the right order scope?
Yes. If you are unsure which scope fits your campaign, contact GulfHex with your target market, industry, and use case and we will recommend a practical dataset structure.
Do I need an account to place an order?
You can start an order from the public website. Account features help you track orders, review details, and access downloads when your dataset is ready.
4 questions

Data coverage and fields

What GulfHex records include and how coverage is organized across markets.

Which countries does GulfHex currently cover?
GulfHex currently focuses on Qatar and Oman, with coverage organized by available countries, cities, location labels, categories, and parent category groups.
What fields are included in a typical dataset?
Typical datasets include business name, category, country, city or location label, address, phone availability, website availability, rating, review count, and location coordinates where available.
Can I filter records by field availability?
Yes. You can request records with specific conditions such as available phone numbers, website presence, rating or review signals, verified-only filtering, or selected locations and categories.
What does coverage percentage mean?
Coverage percentage shows how many available records in a scope contain a particular field, such as phone, website, rating, or review count.
4 questions

Packages and pricing

How record volume, package size, and custom requests affect your quote.

What package sizes are available?
GulfHex offers packaged record volumes for small campaigns, growth teams, agencies, SMEs, and larger custom needs. Enterprise orders can be quoted separately.
Can I buy a custom number of records?
Yes. If standard packages do not match your requirement, GulfHex can prepare a custom quote based on volume, market scope, filters, and delivery needs.
Does price change based on filters?
Pricing can vary when the request requires stricter filters, deeper verification, multiple markets, custom formatting, or additional research work.
Do you offer subscriptions or one-time purchases?
One-time dataset purchases are available. Subscription or recurring refresh arrangements can be discussed for ongoing market intelligence needs.
3 questions

Samples and evaluation

How to review sample reports before buying a full dataset.

Can I review sample data before ordering?
Yes. GulfHex provides sample reports and can prepare tailored samples so you can review structure, field availability, and commercial usability before buying.
Are sample reports based on real data?
Sample reports use public-safe representative records and formats so buyers can understand the structure, quality, and signals available in GulfHex datasets.
Can I request a sample for my target industry?
Yes. Share your target country, city, category, and intended use case and GulfHex can advise on a relevant sample or preview.
4 questions

Payment

How checkout, USDT payment, and transaction verification work.

How do payments work?
After order review, GulfHex shows the exact amount, selected payment network, wallet details, and transaction submission form on a secure payment page.
Which currency is used for payment?
Dataset packages are priced in USDT. The payment page shows the exact amount and network instructions for the active order.
Why do I need to submit a transaction hash?
The transaction hash lets GulfHex verify the payment on the selected network before dataset preparation and delivery proceed.
What happens if I use the wrong network?
Wrong-network transfers can delay or prevent verification. Always send only through the selected network shown on the GulfHex payment page.
4 questions

Delivery and formats

How datasets are prepared, formatted, and delivered after payment.

What file formats are available?
GulfHex commonly delivers CSV and XLSX files. Custom formats can be discussed for enterprise or workflow-specific requirements.
When do I receive my dataset?
Delivery timing depends on package size, scope, verification requirements, and whether the order is standard or custom. GulfHex confirms expected timing during order review.
Can I import the data into a CRM or spreadsheet?
Yes. GulfHex datasets are structured for practical use in spreadsheets, CRM tools, analysis workflows, sales operations, and agency reporting.
Can I download the dataset again later?
Customer account and download-token features are designed to support secure access to delivered datasets when the order is ready.
4 questions

Custom requests

When your use case needs tailored filters, markets, or research logic.

Can GulfHex build a dataset for a niche category?
Yes. GulfHex can review niche category requirements and advise whether existing coverage is enough or whether a custom research project is needed.
Can I combine multiple industries in one dataset?
Yes. Multi-category datasets can be prepared when the scope, filters, and record volume are clear.
Can GulfHex prioritize businesses with stronger digital signals?
Yes. You can request signals such as website presence, rating, review count, and other indicators that help prioritize outreach or analysis.
Can I request data outside Qatar and Oman?
GulfHex is focused on Qatar and Oman today, with GCC expansion planned. Contact the team to discuss availability for other markets.
3 questions

Support and account help

How to contact GulfHex and get help with orders, samples, or payment questions.

How fast does GulfHex respond?
GulfHex usually responds within 24 hours. WhatsApp is recommended for urgent sample, order, or payment questions.
What should I include in a support message?
Include your target country, city, category, record volume, desired fields, use case, and any order or payment reference if available.
Can I schedule a consultation?
Yes. GulfHex can discuss your intelligence requirements, campaign goals, and dataset conditions before you place a custom order.

Need a more specific answer?

Send GulfHex your country, category, record volume, and target use case. We will help you define the right dataset conditions before ordering.